Our ticket types

Travel flexibility? Or are you completely sure you want to travel on that specific day and time? With our different tickets, you can choose what works best for you. See you in the air!

Tickets	Basic	Smart	Flex	Full flex
Cancellation and rescheduling	No	Yes, rescheduling is possible up to 72 hours before departure. The ticket can be rescheduled within 3 months from the departure date. Rescheduling fee: 650 SEK per ticket. Please note: Price difference compared to a new ticket may apply.	Yes, up to 48 hours before departure. The ticket can be rebooked within 6 months from the departure date. Rebooking fee: 650 SEK per ticket. Please note: Price difference compared to a new ticket may apply.	Yes, can be canceled up to 60 minutes before departure. Full refund.
Name change	No	Name change allowed no later than 24 hours before departure, costs 650 SEK per ticket.	Name change allowed up to 60 minutes before departure, costs 650 SEK per ticket.	Name change is included and can be made up to 60 minutes before departure.
Check-in	Web check-in or at the airport.	Web check-in or at the airport.	Web check-in or at the airport.	Web check-in or at the airport.
Food & drink on board	Coffee/tea/water. Breakfast roll until 09:00.	Coffee/tea/water. Breakfast roll until 09:00.	Coffee/tea/water. Breakfast roll until 09:00.	Coffee/tea/water. Breakfast roll until 09:00.
Seat reservation	Yes, for a fee	Yes, for a fee	Yes, for a fee	Included
Waiting list	No	No	No	Yes
Checked baggage	Not included	1x20 kg	1x20 kg	2x20 kg
Fee for baggage weight over baggage allowance	295 kr/bag (20 kg) per trip.	295 kr/bag (20 kg) per trip.	295 kr/bag (20 kg) per trip.	295 kr/bag (20 kg) per trip.
Hand baggage size 55x40x23 cm	Yes, for a fee of 295 SEK/bag, 1x8 kg. Only a small bag is included (40x30x15).	1x8kg	1x8 kg	1x8 kg
Infants (0-2 years)	1 infant per adult free of charge.	1 infant per adult free of charge.	1 infant per adult free of charge.	1 infant per adult free of charge.
Children 2-11 years. 25% discount on ticket price. Does not apply to taxes and fees. Max 1 child per adult.	Yes. 25% discount	Yes. 25% discount	Yes. 25% discount	Yes. 25% discount
Unaccompanied minors (UM)	–	Fixed price 1095 SEK. Ticket rules for SMART apply.	–	–
No show/not rescheduled	The ticket is considered used in case of no show.	The ticket is considered used in case of no show.	The ticket is considered used in case of no show.	The ticket is considered used in case of no show.
Booking via our customer service	Service fee: 200 SEK per booking.	Service fee: 200 SEK per booking.	Service fee: 200 SEK per booking.	Service fee: 200 SEK per booking.
Golf bag	295 kr per journey (max 20 kg).	295 kr per one-way trip (max 20 kg).	295 kr per journey (max 20 kg).	295 kr per journey (max 20 kg).
Hunting weapon	295 SEK per trip.	295 kr per trip.	295 kr per trip.	295 kr per trip.
Dog & cat “Pet in cabin”	295 SEK for a dog or cat per journey.	295 SEK for a dog or cat per journey.	295 SEK for a dog or cat per journey.	295 SEK for a dog or cat per journey.