Assistance/Special needs

At Skåne Aviation, we want all travelers to feel safe and well taken care of – regardless of their needs.

Medical needs and health before the trip

At Skåne Aviation, we want you to feel safe and well taken care of throughout your journey. If you have medical needs, have recently been ill, or require special support on board, we always recommend that you consult your doctor before booking, especially if your condition may affect your ability to travel.

When do you need medical approval?

In certain situations, we need to receive a medical certificate to ensure that you can travel safely. This applies, for example, if you:

  • are in a late stage of pregnancy
  • are traveling to receive medical treatment
  • have an unstable medical condition
  • have recently been ill, injured, hospitalized, or operated on

Important about health status

You are warmly welcome to travel with us during most of the pregnancy. For your and the child's safety, the following applies:

It is fine to fly with us until week 36 if the pregnancy is uncomplicated. A medical certificate is required after week 28.

Here is the form required after week 28

If you have a serious physical or mental illness, or have recently undergone treatment or surgery, you need to submit a medical certificate to us so that we can ensure a safe trip.

Reduced mobility, traveling with a wheelchair or has reduced vision & hearing

If you are traveling with a wheelchair or other mobility aid, need support with mobility, or have speech and hearing impairments, we offer free assistance from check-in to boarding because we want your journey to feel safe.

Book assistance

To help us prepare the best possible assistance, we recommend that you request assistance at least 48 hours before departure. This can be done in connection with booking or by contacting our customer service.

Book assistance

In order for us to prepare the best possible assistance, we recommend that you request assistance at least 48 hours before departure. This can be done at the time of booking or by contacting our customer service.

Before the trip, you need to be able to manage the following tasks on your own:

  • Fasten and unbuckle the seatbelt

  • Make your way to the emergency exit without assistance

  • Retrieve and use the life jacket and oxygen mask

  • Follow the crew's safety briefing

  • Eat, take medication, use the toilet, and communicate without help

If you need assistance with any of the above, you need to travel with a companion who can act as a personal safety or care assistant.

We recommend that you plan for extra time on your travel day. Upon arrival at the airport, please contact our staff at the check-in desk and we will assist you further.

We are working to make air travel accessible for everyone. Depending on the destination, you are covered by different regulations that protect your rights as a traveler with a disability.

Do you have questions?

Feel free to contact us if you are unsure about what applies to your trip. (link)

Welcome Aboard!